We have put together a series of guides to help you to provide us with the correct information when contacting us about your policy. Following these guides will enable us to process your request more quickly.

Please click on a link below to view the appropriate guide for your request. You can find other ways of getting in touch in our contact us section.

If you are a Pearl or London Life customer who received the Consolidating our Business communication in July 2006, which told you that we were transferring your policy to NPI Limited, please refer to the how to guides on the relevant Pearl or London Life website.