We hope to be able to offer this service for other types of policy in the near future.

If you would like to speak to us please use the following telephone numbers:

For all enquires please call - 0845 887 4569
(All calls will be charged at local rate from a BT landline. Lines are open Monday to Friday, 9am to 6pm excluding UK bank holidays.)

As an alternative, you can also call us using our new ’03’ number, perfect for customers who can dial ’01’, ’02’ and ’03’ numbers for free as part of any inclusive call minutes or discount packages offered by landline or mobile phone operators. Please call - 03 3012 39032

If you are calling us from outside of the UK, please call +44 1733 470470

In addition, customers with communication difficulties can call using typetalk on - 0845 884 4357

Policyholders and IFA’s can also email us at: CustomerSupport@npi.co.uk. Please ensure that you provide your name and policy number in the email so that we can deal with your request.

Please note: E-mails may not be protected by privacy security and should not be used for confidential information. If you have any concerns, you may wish to telephone or write to us instead.

Our postal address is:

NPI
The Pearl Centre
Lynch Wood
Peterborough
PE2 6FY

Other telephone numbers:

Pearl Car Insurance - 0845 010 0069
(Lines are open Monday to Friday 8am to 8.30pm, Saturday 9am to 6pm, Sunday 10am to 4pm)

Pearl Home Insurance - 0845 010 0064
(Lines are open Monday to Friday 8am to 8.30pm, Saturday 9am to 6pm, Sunday 10am to 4pm)

Pearl Travel Insurance - 0845 010 0074
(Lines are open Monday to Friday 8am to 8.30pm, Saturday 9am to 6pm, Sunday 10am to 4pm)

Pearl Commercial Insurance - 0845 603 3620
(Lines are open Monday to Friday 8am to 6pm)

Equity Release (through In Retirement Services) – call 0800 70 75 80 quoting Pearl