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Simplifying our business
The information contained on this page is correct as at 15 February 2012

We would like to let you know about our proposals to transfer all NPI Limited (NPIL) and certain National Provident Life Limited (NPLL) policies to Phoenix Life Limited (Phoenix Life). The changes are proposed by the Phoenix Group of companies of which NPIL, NPLL and Phoenix Life are part.

We will have written to policyholders included in the transfer to let them know how they are affected.

If the transfer goes ahead, you will start to see the new Phoenix Life branding on any letters or documents we send you, although this will not happen immediately.

Latest news

9 February 2012: The UK High Court hearing that was expected to take place on 10 February 2012 has been postponed. We will also be seeking adjournments of the court hearings in Jersey and Guernsey. We will provide revised dates for each of the court hearings on this website as soon as they are available.

More information

Customer information including letters, guides, leaflets and Q&As

Further technical information
Including a report from the Independent Expert (pdf file, 611kb), the full Scheme document (pdf file, 3744kb), actuarial reports, new Principles and Practices of Financial Management (PPFM) and fund guide.

Jersey and Guernsey
More information on the proposed transfer of certain policies that require the approval of the courts in Jersey and Guernsey.

You will need a copy of Adobe Acrobat reader to view the pdf files shown here. Follow this link to download a copy.

Contact us

Use this link to contact us with an enquiryUse this link to contact us with an enquiry

UK helpline 0845 601 0170
Calls are charged at local rates from UK landlines

From overseas +44 1733 282160

Our helpline is open from 9am to 5pm, Monday to Friday. Our contact centre staff will endeavour to answer all questions directly, and all queries will be responded to. If you have any general questions about your policy that aren’t related to the Scheme, please contact us on the normal customer number.


For media enquiries, please contact our media relations team.


Customer helpline

0845 601 0170

9am to 5pm, Monday to Friday

Key dates

7 November 2011
Customer mailing starts

16 December 2011
Customer mailing ends

New dates
The date for the High Court hearing where the proposals will be considered and the expected date for policies to transfer will be provided here as soon as they are available.

If you would like any of this information in large print, in Braille, or on cassette or CD, please call us on 0845 601 0170

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